Do you have a question about OfficePrinter? You may find
the answer here. The following is a list of the most-asked
questions and the answers to them. But if you still don't
find the answer to your question in this page, you are
welcome to ask us directly in the question page.
Q: What is your policy
on spyware, adware, and spam?
A: We strongly dislike spyware, adware, and spam.
None of our products has ever had spyware or adware and
never will. We have never advertised using spam and never
will. We have never sold or shared our customers' email
addresses to any outside organizations and never will.
OfficePrinter run on Windows 7?
A: OfficePrinter runs on Windows
XP, Windows Vista, and Windows 7.
much does OfficePrinter cost?
is free to download for 30 days. If you decide to register,
it costs $15.95. You may choose to purchase OfficePrinter on
a CD for an additional $3 + shipping and handling ($2.50 for
US, $3.50 for Canada, and $4.50 for international). Once you
register, we will email you the permanent registration
number. If you decide to not register, you may simply either
do nothing or uninstall it.
Q: How do I uninstall
A: Go to
Start->Settings->Control Panel, double click on Add/Remove
Programs, select OfficePrinter and click Remove.
Q: Does OfficePrinter
run on a Mac?
A: We do not directly support
OfficePrinter running under any Mac platforms, but we
believe that the Mac offers some sort of Windows
emulation software which allows you to run Windows-based
software on it. We have never tested on it ourseleves. The
good news is that you can download OfficePrinter and give it
What if OfficePrinter does not have a label type that I want
to print onto?
A: OfficePrinter allows you to
define a new label type. To do this, simply follow the steps
Go to "File->Page Setup ..."
Click on the "New" button
Either select an existing
"Category" (Video Tape Labels) or enter a new category
Either select an existing
"Manufacturer" (ACE) or enter a new manufacturer name
Enter a new description for you
custom label (ACE 40600)
Enter the appropriate values for
the paper width, height, margins, spacing, etc.
To use this new label, go to
Select the "Category",
"Manufacturer", and "Description" of your new label
Since you have no template for
your new label at this point, you will have to select
blank until you come up with some templates for this
Q: Can I print different
labels on one sheet? Example: Address label 5160 has 30
labels on a sheet, can I print 30 different labels or they
all have to be the same?
A: OfficePrinter allows you to print your design on a
particular position of the sheet instead of printing your
label on the the entire sheet.
Open your design
Go to "File->Print ..."
Click on the "Select" button
Click on "Deselect All"
Click on the label position or
positions where you would like the design to be printed
Q: Is there a way to import
a TIFF file?
A: OfficePrinter supports only BMP,
WMF, GIF, and JPEG file formats. To use a TIFF file you must
first convert it to one of these formats using a tool such
as PaintShop Pro or PhotoShop which is available from
Q: I created a
template for my business card, but when I am doing a
File->New, the Create New dialog box does not show my
template in the list box. What do I need to do in order for
OfficePrinter to recognize my new template?
A: In order for OfficePrinter to see your template,
all you have to do is make sure to put it in the template
directory. By default this is C:\Program Files\Moss Bay
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